CANCELLATION & REFUND POLICY
Official financial policy guidelines for delegates registering for NMSB-2 at IIT Bombay.
Registration Fee Terms
All registration fee payments made for 2nd National Meeting on Sodium(-ion) Batteries (NMSB-2) are non-refundable and non-transferable. By completing your registration and fee payment, you acknowledge and agree to these terms.
1. Non-Refundability of Registration Fees
Core TermsRegistration fees paid for NMSB-2 cover essential conference logistics, venue reservation at ASPIRE - IIT Bombay Research Park, delegate kits, catering, and administration.
- No refunds, cancellations, or partial refunds will be granted after registration fees have been processed.
- Refund requests will not be entertained for delegate non-attendance, travel delays, flight cancellations, illness, visa rejections, or personal scheduling conflicts.
2. Delegate Substitution Policy
TransfersWhile registrations cannot be canceled or refunded, delegate substitution is permitted under the following conditions:
- The substitute delegate must belong to the same institution, university, research laboratory, or company as the original registrant.
- Written requests for delegate substitution must be sent to the Secretariat at nmsb.iitb@gmail.com at least 10 working days prior to the conference start date (by November 12, 2026).
- Substitution requests received after November 12, 2026, cannot be processed due to badge printing and security clearance guidelines.
3. Event Rescheduling & Force Majeure
ContingenciesIn the event that NMSB-2 is rescheduled, postponed, or converted to a hybrid/virtual format due to unforeseen circumstances beyond the organizers' control (such as natural disasters, government mandates, extreme weather, public health directives, or campus safety protocols):
- All paid delegate registrations will automatically be rolled over to the rescheduled dates or updated conference format.
- Monetary cash refunds will not be issued in force majeure situations.
4. Payment Gateway Failure & Duplicate Transactions
Gateway SupportIf a delegate experiences a technical failure or double debit during the online payment gateway transaction:
- If your bank account is debited twice for a single registration, please notify us immediately with transaction receipts at nmsb.iitb@gmail.com.
- Upon Secretariat verification with the payment gateway partner (Razorpay), duplicate charges will be credited back to the original funding account within 7–10 working days.